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Verified Reviewer
New Reviewer

Didn’t receive merchandise want to stop payment

I ordered sneakers from goat and didnt receive the merchandise I want to stop payment for this order

User's recommendation: Find out how to stop payment when there is a discrepancy.

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ID
#4042020 Review #4042020 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

My last name has changed

Received no help whatsoever!! I hate not being able to speak with a live representative and please stop sending me this stupid email over and over concerning a review or I'm going to cancel my account.
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ID
#4041918 Review #4041918 is a subjective opinion of poster.
Pros
  • Great payment plans
Cons
  • No live customer service
Preferred solution
My last name updated.

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Verified Reviewer
New Reviewer

Why my order didn’t go through the

Afterpay - Why my order didn’t go through the
I wanna know why my order was declined from SHEIN and seek for me in from fashion nova why I got $600 from Apple Pay. Thats what you approve me and I have payment on my card back order which I declined.

User's recommendation: Lesonya harris.

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ID
#4041834 Review #4041834 is a subjective opinion of poster.
Location
Las Vegas, Nevada

Can’t get a payment issue resolved

I lost my debit card on file for my payments and when I tried to log in to add my new debit card I couldnt remember my password so I tried to change it and through the process I was asked to give the last 6 digits of my old debit card. I had no idea and couldnt get...
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ID
#4040681 Review #4040681 is a subjective opinion of poster.
Location
New Orleans, Louisiana

Yes still a problem

I haven't been able to talk to anyone to solve my problem there was a double payment taken out of my account but it's not showing on the app
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ID
#4040657 Review #4040657 is a subjective opinion of poster.
Location
Louisville, Colorado
New Reviewer

Balance increase

Wanted to know how can I increase my shopping balance. Its been only at 250$ for almost a year and want to see how can I increase it.
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ID
#4040431 Review #4040431 is a subjective opinion of poster.
Preferred solution
A increase on spending limits

Can’t talk to no 1

Afterpay - Can’t talk to no 1
Need my refund July 2022 have been looking at my bank account and I still have a not received it please submit as soon as possible thank u very much

User's recommendation: Need to talk on phone with your company not online.

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ID
#4040284 Review #4040284 is a subjective opinion of poster.
Location
Oxford, North Carolina

Tried to update phone numbet attached to old acct

I was charged 46 for just answer that didn't help. That's crazy for an unresolved issue. And I was charged 46 for just answer mess that's insane. You can't speak to anyone here. This is terrible customer service
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ID
#4039493 Review #4039493 is a subjective opinion of poster.
Location
Detroit, Michigan
New Reviewer

Very unsatisfied

This is unexceptable!!! You. Can not close your phone lines. Sounds like fraud! Apparently you are getting many complaints and so you needed to close them...

User's recommendation: Absoulty not!!!

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ID
#4039158 Review #4039158 is a subjective opinion of poster.
Preferred solution
A call back!

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Verified Reviewer
New Reviewer

Adding or Chaning Payment Method Add New card

I had two accounts created with Afterpay. The second was on a fluke due to being fustrated not able to added a new card to my first or primary account. I since closed the second account in hopes that I was able to add new card to first account. to my dismay, I was not able to added new card to the first acccount due to the card is still linked to the second which I already closed! So now I am still on able to make purchase online due to the cards on my first account are null and void! Such a Headache in dealing with this Afterpay app!

User's recommendation: Beware ....Afterpay is a JOKE!

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ID
#4038743 Review #4038743 is a subjective opinion of poster.
Pros
  • Convenience on line purchase
Cons
  • No contact with live person in customer service
Preferred solution
Able to add new card to my first account

Loan amount

My loan amount that I booked with Cheap Carribean wasn't enough; therefore they declined the card; however it is still showing that I owe on your end. Please correct this error and refund my down payment
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1 comment
#2259044

Please don't tell me you borrowed money to take a vacation.

ID
#4038729 Review #4038729 is a subjective opinion of poster.
Location
Atlanta, Georgia

Question about afterpay

The phone number does not work. After pay has chosen not to verbally talk to their customers you have to email them
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ID
#4038595 Review #4038595 is a subjective opinion of poster.
Location
Roseville, California

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Verified Reviewer
New Reviewer

I made a purchase with afterpay n now no one can find my order

I made a purchase with afterpay n now no one can find my order
I made a purchase with afterpay n now no one can find my order
I made a purchase with afterpay n now no one can find my order
I made a purchase with afterpay n now no one can find my order
I use afterpay to make a purchase with belk I purchased a luggage but never received a order or tracking number I email afterpay n no one seems to be able to help me I call belk n they also cant help me so where do my 2 payments I made all ready whent???

User's recommendation: No good.

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ID
#4038572 Review #4038572 is a subjective opinion of poster.
Cons
  • Suck
Loss
$91
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

New email address and new credit card for my file.

Please call me when you get a chance to update my account. I would like to update my account and use my account.
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ID
#4038556 Review #4038556 is a subjective opinion of poster.
Location
Champaign, Illinois

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Verified Reviewer
New Reviewer

Take the whole off my account

I made it home off my account I have all new credit cards and everything now and I want to go shopping and they wont let me thank you
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ID
#4038484 Review #4038484 is a subjective opinion of poster.