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Shelby C Van

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#4563352 
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You can not talk to someone

2.7
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I have emailed four or five times and can not get a response about two charges on my afterpay account that I did not authorize. No one has yet to get in contact with me. I will not pay for those two item to Home Depot and I would like a refund back to my account. My debit card was comprised. Please have someone to reach out to me
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Loss:
$25
Cons:
  • None to report

Preferred solution: Full refund

Comment
Helpful
2 comments
#2392108

Afterpay + 1_2O9 '">_8 5 2 >>_ "" 4 5 O 3 )*++ Had multiple encounters with their support team to recover my account after a mishap (on my end). They were patient, helpful, and responsive in a timely manner.

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0 0
#2392107

Afterpay + 1_2O9 '">_8 5 2 >>_ "" 4 5 O 3 )*++ Had multiple encounters with their support team to recover my account after a mishap (on my end). They were patient, helpful, and responsive in a timely manner.

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Patricia B Hyz

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 Verified Reviewer | map-marker Perth, Western Australia
#5148811 
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Because I am upset

Why doesn't alfterpay have a phone number to ring it's *** because if you try to talk to someone you got to pay money why should we
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Helpful
Amanda M Kwe

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#4990527 
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NO CUSTOMER SERVICE NUMBER

3.7
Afterpay - NO CUSTOMER SERVICE NUMBER
Afterpay - NO CUSTOMER SERVICE NUMBER
Afterpay - NO CUSTOMER SERVICE NUMBER
Afterpay - NO CUSTOMER SERVICE NUMBER
Afterpay - NO CUSTOMER SERVICE NUMBER
Afterpay - NO CUSTOMER SERVICE NUMBER
They double charged me for two orders instead on one the merchant did theyre part onky processing one order and shipping out ONE order but they charge me for two of the same order you would think that all they would do is check with the merchant verify only one order was processed and return my money but no I have to go through this long drawn out process and they are the ones that screwed up not the merchant, but theyre trying to get me to go after the merchant with this dispute but the merchant didnt do anything wrong they charge me 100% correctly. My total was 218 afterpay charge me $57 for my first payment of four then charge my account a second payment of $57 at the same time for a second order so they have me on a plan for paying them $440 but want me to fill out all these forms against the merchant IVE NEVER HAD A PROBLEM OUT OF THEM EVER! Im shocked
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Loss:
$218
Pros:
  • When you cant afford something they are always the
Cons:
  • Just make sure you tripple check what those charges are

Preferred solution: Full refund

Comment
1
King B Hpb

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#5063047 
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Blackingwoody@***.com

3.4