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Afterpay

Afterpay

www.afterpay.com
What is your customer experience with Afterpay?

Afterpay Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Afterpay has a 2.1 star rating from 6,892 reviews and only 17% would recommend, indicating widespread dissatisfaction reported in Afterpay reviews.

Key Takeaways for Future Customers

  • Expect issues with account access, billing and refunds; read Afterpay customer complaints before signing up.
  • Be prepared for limited live customer service and slow resolution on disputed charges.

Negative Feedback / Risk Areas

  • Frequent complaints about poor customer service and account freezes blocking purchases.
  • Recurring billing problems, delayed or missing refunds and verification texts sent to old numbers.
  • Difficulty contacting a live agent and trouble linking cards or using the Afterpay card.

Positive Feedback

Some users praise split payments and occasional helpful representatives who resolved payment or setup issues.

View full overview ›

Media from reviews

Afterpay - Refund
Afterpay - No puedo activar gif card no de orden 100856****Afterpay - No puedo activar gif card no de orden 100856**** - Image 2Afterpay - No puedo activar gif card no de orden 100856**** - Image 3Afterpay - No puedo activar gif card no de orden 100856**** - Image 4Afterpay - No puedo activar gif card no de orden 100856**** - Image 5Afterpay - Account phone set up already #
View all media ›

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Show reviews that mention
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Pauline T Oug

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sydney, New South Wales

My account

Urgent call for my Afterpay account issues please contact me asap. I'm in need to get into my account please.

View full review

Preferred solution: Issues loging in my account new device

Josykarol P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

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Afterpay - Refund

Hola, buenas noches. ¿Qué ha pasado con la devolución de Carlos Muñoz? No es posible que aún no me puedan ayudar con esto.

View full review
Loss:
$597
Pros:
  • No eespondo
Cons:
  • No repondo

Preferred solution: Full refund

Cecilia Cecilia G
map-marker Vallejo, California

Account phone set up already #

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Afterpay - Account phone set up already #
Afterpay - Account phone set up already # - Image 2
Afterpay - Account phone set up already # - Image 3
Updated by user Jan 23, 2026

I think someone impersonating my credit was for a while bureaucracy

Original review Jan 21, 2026

I'm pretty sure this is a company authentication unit for the credit bureau of ÑÀSÁ C. Columbus on Garcia no fly zone credit Charles Manson California already paid getting invoices with 2 pending surplus charges even check royal military 4 backup columbine Titanic by 'Freddie King Donkey Kong 'Mari Nana' Meagen tF4 unit Macintosh desktop @ my house union hospital access unknown Zuckerberg 141******** Cecil ia dad Fernando t5 cracer chavez.

View full review
Loss:
$50
Pros:
  • Dividends out of wall street travis
Cons:
  • Starvation slavery discomfort disconnection

Preferred solution: Full refund

User's recommendation: Hitler paid

Wendel Doi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Representante

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Afterpay - Representante

Buena se la recomiendo a todos mis compañeros ya que es buena aplicación y ayuda a mucho con sus occiones de compra de 4 plazos

View full review

User's recommendation: Excelente

Abbigail Ukp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Houston, Texas

Tengo mi cuenta bloqueada

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Afterpay - Tengo mi cuenta bloqueada
Afterpay - Tengo mi cuenta bloqueada - Image 2

Me sale tengo mi cuenta congelada fui hacer un pago y me la congelaron quiero q me a ayuden para volver hacer uso de ella otra vez no quiere perder mi cuenta fui hacerme un procedimiento stetico en spas rosa en Pasadena

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User's recommendation: Si

Helen T Tkz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

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Afterpay - Refund

Removed funds from account $46.16 and later decided not to approve the transaction. Give me my money back and close the account. I no longer wish to do business with a fraudulent company!

View full review
Loss:
$46

Preferred solution: Full refund

juan d Ecx
map-marker Oswego, Illinois

No puedo activar gif card no de orden 100856****

Afterpay - No puedo activar gif card no de orden 100856****
Afterpay - No puedo activar gif card no de orden 100856**** - Image 2
Afterpay - No puedo activar gif card no de orden 100856**** - Image 3
Afterpay - No puedo activar gif card no de orden 100856**** - Image 4
Afterpay - No puedo activar gif card no de orden 100856**** - Image 5

Compré a Afterpay un gif card de 100$ el día 23 de enero con este numero de orden 100856**** y no he podido activar porque la aplicación de Prezzee me da un error, me he comunicado con ellos y hasta ahora no tengo solución.

View full review
Loss:
$100
Pros:
  • Tengo mas de 4 anos con ustedes hasta hoy muy confiables

Preferred solution: Deliver product or service ordered

1 comment
Guest

Entrance a tu cuesta manual mentioned tu mail y tu password porq una letra o un nmero te ase un error en el sistema suerte Ocala si reservation tu caso

Felix F Nzq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have a problem with my account name; I would like to change it.

Afterpay - I have a problem with my account name; I would like to change it.

Cambiar Lisbeth Guerrero por Félix Fernandez se lo voy agradecer muchas gracias por su atención buenas noches

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Cynthia P App

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

About an Order

Afterpay - About an Order
Afterpay - About an Order - Image 2

Cannot get in touch with the seller about a wig order. They do not have a properly phone number two be reached at I havent received a response from no one.

I need a refund back to my account and the amount is $59.00,The name of the Company is BAISI Wig

View full review
Loss:
$59
Pros:
  • I hope good
Cons:
  • Nothing serious

Preferred solution: Full refund

User's recommendation: Don’t know yet

Jim Dvt
map-marker Morehead City, North Carolina

Pay my bill !

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I got a new phone and moved. There was trouble with my phone line, still I cant get emails.

I never received any statement from After Pay. My bank card was turned in yo my bank because of a scam. I pay my bills always but these circumstances were beyond my control. Im willing to pay all my bill today.

Please except my apologies because I dont do my business this way.

Im so sorry that things got so out of my hands. Sincerely Sharon Carter

View full review

User's recommendation: Please report things going on in your home bills even if you think it will be ok and you really don’t know.

Sharna M Qrl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Melbourne, Victoria

Unable to use my Afterpay account

Unable to use my Afterpay account

Not sure why I'm not able to start using my Afterpay account. I don't owe any money, and it's been quite a few months since I haven't been able to use it, and I'm really unsure why, but it's really frustrating me. I need to know why, please.

View full review

Preferred solution: A investigation of why I Can’t use my Afterpay Account please.

Niquiole P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Malden, Massachusetts

Sobre un pago que debo realizar

Afterpay - Sobre un pago que debo realizar

Tengo que hacer un pago y mi tarjeta está bloqueada por el banco por una estafa y aún no me ha llegado la tarjeta física, necesito agregar otra tarjeta para poder hacer pago y ustedes me quitaron el criedito sin ser mi culpa, por favor necesito ayuda para poder seguro con mis pagos como antes

View full review
Pros:
  • Afterpay da muchas oportunidades y simplifica nuestras necesidades
Cons:
  • Toman represivas sin dar aportunidad de explicar que sucede

Preferred solution: Apology

User's recommendation: Afterpay es lo mejor

Daniel L Riz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payment

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Updated by user Feb 27, 2026

Customer service was good, but I am not that computer savvy, so I had to send payment by linking to my bank account and sent the payment that way just yesterday

Original review Feb 25, 2026

Didn't know how to link Afterpay to my account, but the matter was resolved, thank you to the service person for the help with the matter

View full review
Pros:
  • I like afterpay

Preferred solution: Nothing problem resolved

Jadie Duf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Discuss a payment

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It was handled by Afterpay very Professionally. Thank you.

I highly recommend using Afterpay for their Professionalism and making the whole process easy.

Thumbs up to Afterpay!!! Robert Arteca

View full review

User's recommendation: Communicate They Listen.

Treicy P
map-marker Tulsa, Oklahoma

Porque no se me refleja el reembolso

Afterpay - Porque no se me refleja el reembolso

SHEIN made me some refunds and it is not reflected in my bank they ask me to contact the place that financed me

View full review
Loss:
$136
Pros:
  • 117
Scott T Gaj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Afterpay unfreezement

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Need to unfreeze my account. They can't even do it, so I don't think giving a great high score is equivalent.

View full review

Preferred solution: I would like to have my account up and running again

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