If you’ve faced any issues with your account, app, refund or payment feel free to contact the toll-free Afterpay customer service number at +1 (855) 289-6014. By calling it, you will get live expert assistance.
Moreover, you can also reach the team through the Help Center page on the company’s website, by clicking on ‘Get In Touch’ option and selecting the category you’re interested in, then you will have to submit the form providing further details about your problem and your personal information so that Afterpay customer service can be in touch with you.
If you’re having difficulties with some of the Afterpay features or you need clarification on general information, you may send an email to info@afterpay.com.
For any media and press inquiries you can reach Afterpay at media@afterpay.com, investor relations contact is investor.relations@afterpay.com.
If you have any claims and disputes arising out of or relating to Afterpay Installment Agreement or regarding any other legal inquiries you should contact Afterpay at uslegal@afterpay.com.
Any request from you to the Afterpay email should include your name, pertinent account information, a brief description of the dispute, and your contact information.
Afterpay has active official social media pages on Facebook, Instagram and Twitter, so you can reach its team through social networks.
Afterpay’s Instagram is @afterpayusa, you can send direct messages or ask the team in the comment section under any post.
Afterpay's Twitter pages are @AfterpayUSA and @afterpay_au, consumers might get help from the customer service team by tagging company in their tweets or sending messages, and the Afterpay support responds and tries to investigate each case.
To communicate with Afterpay via live chat, you can follow these steps.
- Open the Afterpay app on your mobile device.
- Tap the Menu icon at the bottom of the screen and select the Help option.
- Type your question or describe your matter to start the conversation with a live Afterpay support agent.
Though the company doesn’t offer a chat feature on the Afterpay website, you can fill out the request form on the Contact Us page to get in touch with the customer care representatives online.
The Afterpay customer service center assists clients seven days a week. Support is offered via phone and chat during regular business hours across all time zones. Clients are advised to know time differences and plan accordingly when seeking assistance. Self-service help resources are available on the Afterpay website for common inquiries outside of regular support hours. They aim to provide helpful, timely customer care whenever it is needed. Please see the website or contact the support team for more details on operation hours and options for answering your questions.
To contact the Afterpay help center via the website, visit the official Afterpay website. Once there, scroll down to the footer, where you'll typically find a link labeled "Contact Us" or "Help." Clicking this link will redirect you to the help center. The help center is designed to assist with various queries, from payment issues to account management. You'll find a comprehensive FAQ section with answers to common questions. If you need personalized assistance, look for options to submit a support request or to use the live chat feature for immediate help.
