Contact Afterpay Customer Service
Afterpay Phone Numbers and Emails
Toll-Free Number:
-
(855) 289-6014US
Afterpay Emails:
Contact Information
Afterpay Website:
Afterpay Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
Afterpay US, Inc.
760 Market St., 2nd Fl.
San Francisco, CA 94102
Mailing Address:
GPO Box 2269
Melbourne, VIC 3001
Australia
How Good is Afterpay's Customer Service?
Terrible
No response yet
I didn’t talk to anyone on the phone
I'm satisfied
I placed an order for my son’s birthday on May 29 his birthdays today and I have yet to receive my package any tracking information you can’t contact the company that I ordered from nor can you contact Afterpay I filed a complaint no one has gotten back with me and this package contains Father’s Day gifts. I’m extremely upset.
They’re shabby don’t use them
Summary of Afterpay Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Afterpay?
Payments and Charges Question:
- “Need extension on payments”
- “Payment not working”
- “Payment”
Account Question:
- “Reopen account”
- “To inquire why haven't they updated my account status”
- “I can't access my account”
Request for Information Question:
- “I need help to remove a debit card from my account”
- “I need assistance in helping to make a purchase”
- “Can I buy at Amazon and Walmart?”
Refund Question:
- “Refund”
- “A refund”
- “A refund issued”
Cards Question:
- “Change card payments”
- “Card declined at macys department store”
- “Have to update my card information”
Return/ Replace Question:
- “Return”
- “Because a merchant I'm dealing with will not return my money”
- “Need to change all my information update”
Shipping and Delivery Question:
- “Merchandise was delivered to me today. Defective company is not returning my call.”
- “Didn't get my money back after a return”
- “Order not recieved”
Activation/ Cancellation Question:
- “The vendor canceled me and you still continue to charge me”
- “My crd number has been cancelled”
- “My item was canceled”
Product/ Service Question:
- “My phone broke yesterday I can't get into my account it's wanting to send code to my broken phone”
- “I didn't order any thing from fabletic, please cancel it”
- “My Afterpay is not working,”
Staff Question:
- “To speak to someone in customer service to find out why my payment was denied”
- “Need to speak to customer service representative. System says I have an outstanding balance. I don't believe I do.”
- “Customer service agent”
Website/ Application Question:
- “App not working”
- “To discuss purchase declineI got a recording that phone conversation was no longer availableAnd to go back to website.I have my full available credit in my account. NEVER a later payment. Why was purchased declined????”
- “App issues”
Employment Question:
- “Trying to pay off my bill”
- “Pay off”
- “Pay off my account”
Other Question:
- “Trying to make a purchase”
- “Afterpay plus”
- “Trying to make a purchase on booking.com”
Compare Afterpay To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
