Contact Afterpay Customer Service
Afterpay Phone Numbers and Emails
Toll-Free Number:
-
(855) 289-6014
Afterpay Emails:
Afterpay Contact Information
Afterpay Website:
Afterpay Help Center:
Corporate Office Address:
Summary of Afterpay Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Afterpay Customer Service?
Payments and Charges Question:
- “I'm calling for friend it's about her debit card”
- “I lost debit card and i can not log in to app”
- “Won't accept my debit card”
Account Question:
- “Can't login to my account with my email”
- “Whys my account frozen”
- “My account is frozen. Why???”
Request for Information Question:
- “I need help with logging in”
- “To reschedule my payments”
- “About a return”
Refund Question:
- “Refund issues”
- “I havent received my Refund”
- “Refund”
Cards Question:
- “New card”
- “Trying to change my card number”
- “Update card information”
Return/ Replace Question:
- “Want to return purchase”
- “Return/Refund”
- “Return”
Shipping and Delivery Question:
- “Not received merchandise”
- “Didn't receive gift card”
- “I didn't get the correct regunf”
Activation/ Cancellation Question:
- “My order was cancelled by the merchant”
- “The Buckle canceled my order upon my request before it shipped and returned me the first installment payment they said in the emails I have. They said I would need to contact you guys myself. I would just like to have the $130 in available credit ba”
- “Canceled order”
Product/ Service Question:
- “My car not working at Therapist store”
- “Can't get it to work”
- “My Afterpay app is just loading when I try to complete my order it's like my app isn't working”
Staff Question:
- “Issues with the service”
- “Service questions”
- “Customer service”
Website/ Application Question:
- “Firat time to order online need help”
- “App not working”
- “Why i cant spend the money on a website”
Employment Question:
- “Pay off my account”
- “Job”
- “Want to pay off entire account”
Other Question:
- “I payed a afterpay and it said i didn't”
- “Need information updated”
- “Duplicate order”
About
Payment Processing Service, Customer Care, Payment Solution
Account, Credit Card
Pros: Never had any problems until today, Im so mad i dont even want to fill this out, Afterpay allows you to make split payments, Buy now pay later, Nice to pay over time
Cons: I need to get hold of someone to help me, Hard to contact someone, No way of contacting for support, Just need help on my account, Lousy customer service
Afterpay is ranked 241 out of 2721 in Financial Services category
USA, Worldwide, Australia
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